Teledyne Technologies

  • Services Manager

    Job Locations US-CA-El Segundo
    Requisition ID
    2019-8851
    Company Name
    Teledyne Controls
    Shift
    1st Shift - Day
    Citizenship/Visa Requirement
    US Citizen/US National/Perm Resident/ Asylee/Refugee
  • Company Overview

    Company Statement

    Since 1964, Teledyne Controls has been working closely with civil and military aircraft operators worldwide. The company counts over 300 airlines among its valued clients, including the world’s major carriers. We also works directly with the aircraft manufacturers, supplying products to the major OEMs, such as Airbus and Boeing. Fundamental to our success are our core values which includes dedication to every employee and client’s success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships!

     

    Our adaptable suite of products include Data Acquisition & Management Systems, Wireless Data Transfer Systems, Flight Data Analysis & Investigation Solutions, Data Loading Solutions, Aircraft Network Systems, Aircraft Manufacturer and Supplier. Combined together, these products provide comprehensive data management solutions that leverage aircraft data intelligence and create value for our customers.

     

    Are you looking to be part of a dynamic and growing organization?  Teledyne Controls is EveryWhereYouLook! and looking for the best available talent to support our growth.

    Position Summary and Responsibilities

    Summary

    The Services Manager is responsible for managing Teledyne’s hosted services customers. This position is based in El Segundo, CA.

     

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Participate in the analysis and development of customer requirements
    • Provide cost estimates for pricing of new sales opportunities
    • Identify and secure resources required for individual projects and the Services business as a whole
    • Establish a comprehensive plan for Services projects covering the design, development, documentation, integration, test and delivery stages as necessary
    • Identify all customer deliverables which may include software, services, documentation and training
    • Identify internal deliverables which may include plans, schedules and other documents
    • Manage resources to ensure that projects are executed to cost and schedule targets
    • Monitor and report progress to internal and external customers
    • Manage customer expectations and communication to ensure that requirements are met
    • Conduct well planned, effective meetings which drive actions
    • Implement continual process improvement
    • Coordinate the selection and procurement of any 3rd party content with suppliers as necessary
    • Participate in Business Planning and Strategy meetings with sales and business development
    • Support Sales activities in the region to identify and pursue new business opportunities

    Qualifications

    Education and/or Experience                                                         

    • Requires Bachelor’s degree in Computer Science, Business, Aeronautical or other related Engineering discipline.
    • Minimum of five (5) years’ experience working in commercial aerospace in an Engineering or support role, including a minimum of three years’ experience in a management role.
    • Strong client-facing and internal communication skills.
    • Clear verbal communication and informative documentation skills.
    • Experience in Microsoft Office Tools: Outlook, Word, Excel, PowerPoint, Project required.
    • Experience working with SQL Databases software preferred.
    • Working knowledge of Sales Force preferred.
    • Solid understanding of Tableau preferred.
    • Knowledgeable experience in Windows OS, web applications, SaaS preferred.

    Requirements

    In our efforts to maintain a safe and drug-free workplace, Teledyne Controls requires that candidates complete a satisfactory background check and pass a drug screen prior to employment. 

    Citizenship Requirements

    Due to the type of work at the facility and certain access restrictions, successful applicants must be a "U.S. Person" (US citizens, US nationals, lawful permanent residents, asylees or refugees).

    Teledyne is an Affirmative Action/Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race,color,religion,religious creed,gender,sexual orientation,gender identity,gender expression,transgender,pregnancy,marital status,national origin,ancestry,citizenship status,age,disability,protected Veteran Status,genetics or any other characteristic protected by applicable federal,state,or local law. ? If you need assistance or an accommodation while seeking employment,please email teledynerecruitment@teledyne.com or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

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