Teledyne Technologies

  • Inside Sales Manager / Site Lead (RTS)

    Job Locations US-TX-Fredricksburg
    Requisition ID
    2018-8219
    Company Name
    Teledyne Real Time Systems Inc
    Shift
    1st Shift - Day
    Citizenship/Visa Requirement
    US Citizen/Perm Resident/ Other US Person
  • Company Overview

    Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.    

    If you need assistance or an accommodation while seeking employment, please email  teledynerecruitment@teledyne.com or call (805)373-4545.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  

    Position Summary and Responsibilities

    Essential Duties and Responsibilities:

    • Manages and performs customer service / inside sales functions
      • Receives and promptly responds to Requests for Quotations
      • Prepares quotations/sales proposals and logs, and prepares reports
      • Determines delivery dates for orders.
      • Performs order entry into applicable systems, and logs, prepares reports, and tracks orders
      • Supervises coordination of order delivery
      • Manages Order Review process
      • Records/updates daily orders summary
      • Interacts with customers prior to and after sale.  Develops and maintains positive customer relations.  Proactively keeps customers informed
      • Provides product support to customers via email, telephone calls, and site visits to customer vessels. This includes answering product questions, communicating product related problems to appropriate internal staff, recommending solutions, etc
      • Interacts with internal personnel (Sales, Operations, Supply Chain, Accounting, etc.) to ensure quotations and orders are communicated and requirements can be met.  Ensures changes are documented and communicated to applicable internal personnel
      • Maintains files and records including quotations, sales orders, changes to sales orders, validation of shipments/invoicing against sales files
      • Maintains customer data.  Updates files and applicable systems
      • Financial Forecasting – Weekly, Monthly, Quarterly and Annual
      • Develops monthly order delivery plan to meet revenue recognition goals
      • Ensures proper procedures are in place to maintain/improve On Time Delivery
      • Works closely with engineering and production to make sure parts and drawings are up to date in ERP system.
    • Works closely with Trade Compliance and Supply Chain personnel to
      • Ensure compliance with Import/Export regulations and internal requirements
      • Communicate with internal and external personnel on trade compliance
      • Ensure Supply Chain personnel have information needed to process purchase orders, shipments, etc.
      • Determine adequate inventory levels and make sure these levels are maintained.
    • Manages and performs activities associated with site lead/general business support activities, including:
      • Daily, weekly, monthly business reporting
      • Coordination of services at local facility
      • Purchasing, receiving, shipping
      • Travel coordination
      • Reviewing/approving invoices
      • Records retention 
    • Performs other duties as assigned

    Qualifications

    Education and Experience:

    • Bachelor degree, Business degree preferred; equivalent combination of education and relevant experience may be substituted.
    • 5 years’ general business experience in the commercial oil and gas industry with exceptional customer service background. Knowledge of Gun Controller systems a plus.
    • Proven leadership skills
    • Computer competencies in Microsoft Office, Word, Excel, PowerPoint, ERP systems (IFS preferred)
    • Excellent verbal and written communication skills
    • Must possess good business skills, customer service skills, and a trade compliance awareness
    • Ability/willingness to work additional hours and weekends as required.
    • Must be a US person

    Other requirements include:

    • Ability to prioritize high impact activities
    • Ability to handle a high volume workload

     

    Job Knwledge, Skills and Abilities:

    • Computer competencies in Microsoft Office, Word, Excel, PowerPoint, ERP and other software programs as needed
    • Excellent verbal and written communication skills
    • Must possess good business skills, customer service skills, and a trade compliance background
    • Ability to prioritize high impact activities

    Persons in this position must be a U.S. citizen or a "U.S. Person". A U.S. Person is defined as a person who is a lawful permanent resident "Green Card holder" as defined by 8 U.S.C. 1101 (a)(20) or who is a "Protected Individual" as defined by 8 U.S.C. 1324b(a)(3)

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