Teledyne Technologies

  • Senior Engineer – Collaboration Infrastructure

    Job Locations US-CA-Rancho Cordova | US-CO-Englewood | US-FL-Daytona Beach | US-IL-Woodridge | US-AL-Huntsville | US-CA-Thousand Oaks
    Requisition ID
    2018-7529
    Company Name
    Teledyne Technologies (ITSS)
    Shift
    1st Shift - Day
    Citizenship/Visa Requirement
    US Citizen/Perm Resident/ Other US Person
    Internal Code (for CareerBuilder)
    #CB#
  • Company Overview

    Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.    

    If you need assistance or an accommodation while seeking employment, please email  teledynerecruitment@teledyne.com or call (805)373-4545.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  

    Position Summary and Responsibilities

    Summary

    The Senior Collaboration Engineer for Collaboration Systems - Infrastructure will share responsibility for the design, implementation, operation, and maintenance of Teledyne’s voice and collaboration systems and services across 190 locations worldwide. The position will assist to design architecture for Teledyne’s voice and collaboration environment and work closely with the manager of the group to set strategy and direction for the team. This position will not have direct management responsibilities.  This position is open to reside at any of our Caliofrnia locations.

     

    Essential Duties and Responsibilities

    Primary duties and responsibilities include the following:

    • Collaboration Policy, Process, and Standards – The position will be responsible for design, implementation, and maintenance of voice/collaboration solutions consistent with IT policy, processes, and associated standards. This includes asset management and license compliance from both a hardware and software perspective.

     

    • Voice – The position will be responsible for the enterprise voice environment, including the call control system, integrated solutions (e.g. E911, unified messaging, call center and attendant console) and hardware (e.g. session border controllers, IP phones and voice gateways) extended to over 50 of Teledyne’s facilities globally. This includes the architecture, security, administration (setup, configuration and upgrade), project and client needs review, as well as the design, scheduling, and execution of migration of additional Teledyne facilities to the enterprise voice environment from legacy PBXs. This will also include interaction with the network team in the design and troubleshooting of LAN and WAN needs for voice.

     

    • Collaboration – The position will be responsible for on-premise SIP-based collaboration solutions plus associated equipment (e.g. servers, video gateways and video teleconferencing devices), and cloud-based collaboration solutions. This will include architecture, security, administration (setup, configuration and upgrade), project and client needs review. This will also include interaction with the network team in the design and troubleshooting of LAN and WAN needs for video.

     

    • Security – The position will be responsible for providing technical knowledge to the IT security team on voice and collaboration systems’ security matters to ensure corporate assets and information are protected from external threats.

     

    • Lifecycle Refresh – The position will work closely with the manager to establish and execute lifecycle refresh plans for the collaboration team’s systems and Teledyne businesses.  

     

    • General Support – The position will have support responsibilities specific to the most complex voice / collaboration problems. Support will require troubleshooting malfunctions of voice and video hardware and software applications, and collaboration systems to resolve operational issues and restore services.

     

    Supervisory Responsibilities

    • This job has no supervisory responsibilities but will provide technical leadership to lower level technicians including carrying out lead responsibilities in accordance with the organization’s policies and procedures. This includes, but is not limited to training employees, planning, assigning, directing work and resolving technically related work problems. It also includes interaction with other technical teams (e.g. network team, server team, client team, applications team, support team, etc.). Additionally, the position will assist the manager in managing vendor relationships.

    Qualifications

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:

     

    • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in individual problem-solving situations.
    • Project Management – Communicated changes and progress.
    • Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills.
    • Oral Communication - Speaks clearly; listens and gets clarification; responds well to questions; participates in meetings.
    • Written Communication - Writes clearly and informatively; able to read and interpret written information.
    • Teamwork – Gives and welcomes feedback; supports everyone’s efforts to succeed.
    • Judgment - Includes appropriate people in decision-making process.
    • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.
    • Professionalism and Ethics – Treats all people with respect. Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
    • Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
    • Demonstrated ability to facilitate resolution of complex technical challenges.
    • Must be able to work independently.

     

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Must have a thorough understanding of voice and video technologies
    • Must have a thorough understanding of collaboration technologies
    • CCNA Collaboration or CCNP Voice Certification preferred
    • Excellent hands-on experience with the following Products/Technologies:
      • Cisco Voice over IP, including debugging
      • SIP Trunking, including debugging
      • Audio/Video Standards (G.711 ulaw/alaw, G.729, G.722, H.264)
      • E.164 Numbering
      • Cisco Unified Communications Manager
      • Cisco Unity Connection
      • Cisco Emergency Responder
      • Cisco Unified Contact Center Express
      • Cisco Unified Attendant Console Advanced
      • Cisco Expressways-C/E
      • Microsoft Unified Messaging 2013/2016
      • Microsoft Lync 2013/Skype for Business Online
      • Cisco WebEx and/or Zoom cloud-based conferencing
      • SynApps SA-Announce for paging
      • Cisco SBCs: Cisco Unified Border Element (CUBE)
      • Cisco SIP Phones: 7800-, 7900- and 8800-series, 3905
      • Cisco SIP Video Endpoints: 8865, DX80, MX- and SX-series, WebEx (Spark) Room Kit Plus
      • Cisco Analog Voice Gateways: VG-series, ATAs
    • Along with the above technologies, the following knowledge is also desirable:
      • CyberData/Algo SIP devices (intercoms, paging relays, strobes)
      • InterFAX Online Fax Service
      • RightFax FoIP
      • FastFax FoIP
      • Verizon TSO VoIP platform
      • Cisco routers and switches, including multicast
      • Cisco IOS software
      • LAN/WAN links (Ethernet, WiFi, MPLS, VPLS)
      • Internal and external CA certificate management
      • VMWare Virtualization
      • Windows Server 2016

    Education and/or Experience:

    Bachelor’s degree in computer science/related field is desired with a minimum of seven (7) to ten (10) years of relevant experience; or equivalent combination of education and experience.

    Other Qualifications

    • Active Government Security Clearance preferred/ability to become cleared required
    • US Citizenship with ability to obtain/maintain government security clearance
    • U.S. Person for access to ITAR-controlled technical data

    ITAR regulations dictate that information and material pertaining to defense and military related technologies may only be shared with US Persons unless authorization from the Department of State is received or a special exemption is used.

    A "U.S. person" can be:

    1. A U.S. citizen;
    2. A permanent resident who does not work for a foreign company, a foreign government, or a foreign governmental agency/organization;
    3. A political asylee;
    4. A part of the U.S. government, or
    5. A corporation, business, organization, or group that is incorporated in the United States under U.S. law.

    A foreign person is any person who is not a lawful permanent resident of the U.S. and includes foreign governments and organizations.

    • Ability to travel (domestically/internationally) greater than approximately 10%

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed