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Assists the Company in the effective management of one of Teledyne Instruments largest current asset, its trade accounts receivable. The effective management includes: maximizing Teledyne Instruments receivable Days Sales Outstanding (DSO)/Turnover and managing the level of bad debt losses by establishing appropriate credit limits and payment terms and the institution and implementation of effective procedures to collect past due accounts within an assigned grouping of selected customer accounts. The effort to maximize the receivable DSO/ turnover creates a dilemma of trying to maximize sales while minimizing bad debt losses. In dealing with this dilemma, the Analyst is responsible for working courteously with customers and Teledyne internal personnel (management and non-management) to creatively and legally resolve problems that would prevent Teledyne Isco consummating a profitable sale.
1. Collection Activities
Works with the CFS Manager in establishing and maintaining effective collection policies and procedures that focus on ensuring the quality of Teledyne trade accounts receivable. These policies and procedures must balance the amount of effort to collect against obtaining the payment on the outstanding A/R amount. The policies and/or procedures are to include determining when a past due account is referred to an outside agency or to Teledyne attorneys for collection or determining when the account is not collectable.
Maintains the overall A/R aging for the assigned grouping of customers in alignment with the top 75% of the peer group related to DSO/Turnover. This is achieved by effective use of the collection policies and procedures including communicating, as needed, the decisions to the customer and other appropriate individuals. Ensures communications with customers, Mfg. Reps/Dealers, and Teledyne internal personnel related to customers’ accounts by any media is handled in accordance with the Teledyne Principles. All communication is to be conducted with courtesy through the use of proper telephone etiquette and courteous verbal and written communications. Included in this responsibility is ensuring that the customer collection information (e.g., spreadsheets, emails, letters, etc.) is maintained, properly organized, and that confidential information is properly protected from unauthorized disclosure.
2. Credit Activities
Works with the CFS Manager in establishing and maintaining effective credit policies and procedures. Ensures customers credit limits are properly established and maintained. Negotiates payment terms, including communicating these policies and procedures to the appropriate individuals. Credit reviews will entail reviewing data from sources such as credit reports, credit references, internal payment history, and sales personnel or other individuals.
Effectively uses the policies and procedures in establishing and changing customers credit limits and payment terms and communicating the credit limits and payment arrangements to the customer and other appropriate individuals. Ensures communications with customers, Mfg. Reps/Dealers, and Teledyne personnel related to customers’ accounts by any media in accordance with the Teledyne Instruments principles. All communication is to be conducted with courtesy through the use of proper telephone etiquette and courteous verbal and written communications. Variations in credit limits and payment arrangements from standard business practices must be properly documented. Included in this responsibility is ensuring that the customer credit data is maintained, properly organized, and that confidential information is properly protected from unauthorized disclosure.
3. Assists in improving the effectiveness of Teledyne Instruments Inc., credit and collection efforts by proposing improvements in policies and procedures.
4. Establishes and successfully completes goals and focused projects, as assigned that will help the CFS department and/or other departments of Teledyne in meeting the goals of the corporation.
Education/Experience: Degree in Business or related discipline with two years experience in a credit related position or four to five years of related experience in lieu of degree. CBA or CBF designation from the National Association of Credit Management is preferred.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific Job Requirements
i. An employee in this position must be well organized, possess outstanding interpersonal skills, strong written and verbal skills and be able to relate effectively with senior-level executives as well as the general public.
ii. In-depth personal computer skills required, including spreadsheet, database, and word processing. Familiarity with Microsoft products such as Word and Excel is required.
iii. He/she will be responsible for confidential information in the form of credit documents of other companies.
Language Skills: Ability to read, analyze, and interpret general business correspondence, policies, procedures, and governmental regulations; Ability to write business correspondence accurately and in a timely manner normally accomplished by typing 50 wpm at 95% accuracy.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages; Ability to apply concepts of basic algebra.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Ability to define problems, collect data, analyze data, establish facts and draw valid conclusions.
Physical Demands: Work is typically sedentary requiring frequent reaching, fingering, and grasping. Requires frequent reading, talking, and listening. Visual demands are constant. Requires occasional stooping, crouching, or kneeling. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal computer attached to LAN (Local Area Network)
10-key Adding Machine/Calculator