Teledyne Technologies

Inside Sales Administrator

Job Locations US-CA-Los Angeles
Requisition ID
Company Name
Teledyne Reynolds
1st Shift - Day
Citizenship/Visa Requirement
US Citizen/Perm Resident/ Other US Person
Internal Code (for CareerBuilder)

Company Overview

Teledyne Reynolds, Inc., is a well-established supplier of interconnect systems and components for the aerospace industry.  We are a dynamic employer and are looking for additional dynamic individuals to work with our team! We employ approximately 150 employees in the Culver City area (soon to be Torrance).  


Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.   


If you need assistance or an accommodation while seeking employment, please email or call (805)373-4545.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  



Position Summary and Responsibilities



  • Maximize TRI’s profitable sales revenue at assigned accounts by understanding customer needs, offering the best fit product and persistently following up until business is awarded. Provide factory support for field salespeople.
  • Provide timely response to customer enquiries on product pricing, lead time, technical performance and/or order status.
  • Serve as initial point of contact on customer complaints, attempting to understand/resolve concerns to minimize customer impact/dissatisfaction.
  • Responsible for developing and maintaining positive customer relations and coordinating with various positions within the company to ensure customer requests are handles appropriately and in a timely manner.
  • Enter information into and extract information from; ERP (i.e. XA and “Green Screen”), customer portals, customer data bases, quotation and sales history data files.


  • Assess/decide whether incoming opportunities fit TRI’s core markets/capabilities – provide guidance to independent sales reps on same.
  • Make product recommendations to customers based on a number of factors including, but not limited to: 1) specific usage/application, 2) pricing expectations and 3) product delivery needs.
  • Provide product information and quotations in response to customer requests on catalog and customer specific products. This work may include creating tailored specification sheets based on specific products and discussing specific technical issues with the customer.
  • Follow up on outstanding customer quotations – and as required develop and execute plans to optimize chances for TRI to be awarded business. Able to independently negotiate pricing within limits defined by management and tailor proposals to meet the revenue and profit goals of the company.
  • Serve as initial point of contact on customer complaints, attempting to understand/resolve concerns to minimize customer impact/dissatisfaction
  • Provide accurate, timely responses to customer requests for assistance on open or past orders – communicate, assist in resolving issue on open orders
  • Provide factory assistance for field sales personnel – independent sales reps and direct salespeople – this may include a wide variety of tasks.
  • Ability to do computer data entry and use the MS office suite including application of formula’s in Excel.


  • Bachelor's Degree in Marketing, Business or a related field
  • 1-2 years Inside Sales or Customer Service experience with technical products in a manufacturing environment required
  • Excellent oral and written communication skills
  • Proficient in MS Office required
  • Ability to understand mathematical concepts such as percentages and basic algebra
  • May work in excess of 40 hours weekly
  • Some travel may be required





Requisition Post Information* : Posted Date



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