Teledyne Technologies

Applications Engineer

US-MA-Billerica
Requisition ID
2017-5441
Company Name : Name
Teledyne DALSA Industrial Inc.
Shift
1st Shift - Day
Citizenship/Visa Requirement
US Citizen/Perm Resident/ Other US Person
Internal Code (for CareerBuilder)
#CB#

Company Overview

Teledyne DALSA’s Industrial Products Division located in Billerica, MA, specializes in machine vision solutions to end users. We design and develop advanced Vision Systems, Smart Cameras and software for industrial inspection and a wide range of application needs, from positioning robotic handlers to complete assembly verification.

 

Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.    

If you need assistance or an accommodation while seeking employment, please email  teledynerecruitment@teledyne.com or call (805)373-4545.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  

Position Summary and Responsibilities

Provides technical expertise for the successful adoption, delivery, integration, operation and support of Teledyne DALSA’s industrial machine vision technologies. Conducts product demonstrations, distributor training and support. Assesses potential application of company products to meet customer needs and prepares detailed specifications for the development and implementation of customer applications/solutions. May provide follow-up support or training to distributor staff and/or customer personnel by disseminating technical information on specific applications. Ensure that the product application/solution is functioning according to specifications. Understands all aspects of product, application, customer needs, customer requirements, customer wants, and third party vendor interfaces.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Assist Sales in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales
  • Assume a lead role in the training and support of regional distribution partners
  • Liaise with 3rd party equipment providers, primarily on integration and testing activities, as required to provide integrated system solutions.
  • Assist customers to understand how our products or systems will satisfy their particular technical application/needs and support sales team in closure of these sales.
  • Manage customer interaction for technical communications, both in pre- and post-sales situations, regarding the integration of Teledyne products into Customer end-products
  • Prepare and deliver technical presentations that explain products or services to distributors, customers and prospective customers.
  • Build, maintain and share a library of application notes for the Business Unit’s Product Lines; Work in cooperation with Sales and Engineering to define Application Note needs, focus, and scope
  • Provide distributor and/or client training as required. Manage and maintain the technical content of all training materials. Assist in establishing and maintaining a periodic training schedule both in- and out-of-house and at client sites.
  • Assist the Business Unit in defining new market potential consistent with the objectives of the Business Unit, and requirements to address that potential.
  • Maintain customer contact with existing key clients at the technical level to assure customer satisfaction of all key clients.
  • Work with Field Service and Repair on all non-standard or customer-sensitive service issues. Act as the customer liaison for the service organization when resolving all customer sensitive or non-standard repairs, or where customer satisfaction is threatened.
  • Provide systems integration support and troubleshooting as required
  • Assist Engineering as required in the qualification of field readiness of new product releases.
  • Assist in the definition of technical and application scope for the Business Unit’s new product programs.
  • Act as the technical customer liaison for regional distribution partners and key customer accounts.
  • Keep abreast of current and emerging technology and operational trends in marine robotics.
  • Maintain all demo hardware to assure it is in good working condition and ready for field demonstration use
  • Assist in pre-sales road shows or direct customer sales as directed by Sales and Sales Management.

Qualifications

Education/Experience

  • Bachelor’s Degree (MS preferred) in Mechanical, Applied, Electrical, or Software Engineering or related technical field is required.
  • At least two (2) year’s related experience required. Proven experience in automation systems operation, integration/architecture, navigation/guidance and communications.
  • Proven experience in hardware interfacing including mechanics, serial and Ethernet protocols, power and time synchronization.
  • Experience with machine vision technology and applications preferred.
  • Excellent Oral and Written Communication Skills
  • Proven problem solving capabilities and resourcefulness
  • Must be able to work independently
  • Demonstrated strong project or product management.
  • Exposure to installation, maintenance/repair, and troubleshooting.
  • Candidate must possess U.S. citizenship or be a "U.S. Person". (A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a ”Protected Individual” as defined by 8 U.S.C. 1324b(a)(3).)

 

Training Requirements:

  • ERP system Overview (Provided)
  • Teledyne Ethics and Harassment training (Provided)
  • Six Sigma Overview (Provided)
  • Hazardous Communications (Provided)
  • MS Outlook 2010 (Provided)
  • Quality Systems (Provided)

 

Physical Demands:

  • Ordinary office capabilities

 

Work Environment:

  • Quiet, office environment
  • Occasional travel, including overseas

 

Employee will be required to perform other duties as requested, directed or assigned

Requisition Post Information* : Posted Date

11/13/2017

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