Teledyne Technologies

Order Entry/Sales Support Admin

US-VA-Hampton
Requisition ID
2017-5425
Company Name : Name
Teledyne Hastings Instruments
Shift
1st Shift - Day
Citizenship/Visa Requirement
US Citizen/Perm Resident/ Other US Person

Company Overview

Teledyne Hastings Instruments, a unit of the Environmental and Electronic Measurement Instruments Group of Teledyne Technologies, is a trusted manufacturer of a wide range of quality Vacuum Instruments and Gas Mass Flow Instruments. Our vacuum product line includes the original DV-4 and DV-6 thermocouple gauge tubes, along with other vacuum sensors used in combination with meters and controllers that cover a wide range of vacuum pressure from atmosphere to ultra-high vacuum. The gas mass flow line of meters and controllers cover a broad range of flow rates from 5 sccm to 15,000 slm that includes a variety of flexible options for outputs, calibration, and fittings. Located in Hampton, VA, Teledyne Hastings is a part of the fast growing Instrumentation segment of Teledyne Technologies Incorporated (NYSE:TDY) ISO 9001:2008.

 

For more information about our business unit and our products, please visit www.teledyne-hi.com.

 

Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, trans-gender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.    

If you need assistance or an accommodation while seeking employment, please email  hastingshr@teledyne.com or call (757)723-6531.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  

Position Summary and Responsibilities

This position is responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team members relations with in the Sales Department.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

  • Provide internal and external customers with product support, quotes and shipment information.
  • Responds to customer inquires regarding price and product literature requests.
  • Processes customer orders/changes into the ERP system according to established department policies and procedures.
  • Issues invoices and track shipments.
  • Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer.
  • Assists in resolving production scheduling, shipping, or invoicing issues to ensure delivery by specified dates.
  • Meets and exceeds customer’s service expectations.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                                           

Learns professional concepts and business acumen. Normally receives detailed instructions on all work. Typically requires no previous professional experience.  Works on problems of limited scope.   Minimum of zero to two years of experience in a similar position required.  Basic computer skills (i.e. Microsoft Suite) may be required.  Technical degree is not required for this position.

  

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills

To perform this job successfully, an individual should have a general knowledge of Microsoft Office.

 

Physical Requirements

  • Sitting , standing and walking, bending, squatting for long periods.
  • Use of hands and arms in handling, installing, forming, positioning and moving materials.
  • Use of hands and fingers to feel and for keyboarding
  • Required to see, hear and smell to prevent injury to oneself and others and detect and report unsafe situations or conditions.
  • Lift up to 10 pounds

The physical requirements indicated are representative of attributes an employee must have in order to successfully perform the essential functions of this position with or without a reasonable accommodation.

Requisition Post Information* : Posted Date

11/15/2017

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