Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
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Provide quality Customer Service by interacting with customers including Isco channel partners and internal departments related to all aspects of processing orders, product pricing, recommending products, order shipment status and other types of standard inquiries normally handled by this type of position. The Customer Service Representative is the first point of contact with customers and therefore provides an image and first impression of the business and as such individuals in this position must be customer focused and have strong skill sets in all forms of communications and in handling challenging communications with customers.
Inquiries about pricing, transportation costs and arrangements, product availability, order status and estimated delivery, etc.
Requests for quotes, terms and special products.
Teledyne Isco’s channel partners
Other customer questions and concerns including special requests
Personal Computer Copier
Calculator FAX machine
Education and/or Experience:
Associate's degree from a two-year college and two years Customer Service experience and/or training, or equivalent combination of education and experience.
Physical Activity: Frequent sedentary and seldom light work is involved in a typical office or administrative environment.
Mental Demands: Requires ability to mentally multi-task and ability to quickly understand and execute new concepts, procedures and information
Physical Requirements: This job requires frequent fingering, talking, hearing, and repetitive motions.