Teledyne Technologies

Field Service Engineer

US-CA-San Rafael | US-CA
Requisition ID
2017-4254
Company Name : Name
Teledyne Isco
Shift
1st Shift - Day
Citizenship/Visa Requirement
US Citizen/Perm Resident/ Other US Person
Internal Code (for CareerBuilder)
#CB#

Company Overview

Teledyne is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.    

If you need assistance or an accommodation while seeking employment, please email  teledynerecruitment@teledyne.com or call (805)373-4545.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.  

Position Summary and Responsibilities

Purpose Statement:

 

Represents Teledyne Isco by providing on-site installation, repair and preventative maintenance on Teledyne Isco Liquid Chromatography instrumentation typically located in the San Francisco, CA area.

 

Results Expected:

  1. Analyze, troubleshoot, repair and ensure proper operation of Teledyne Isco instrumentation on the customer site and maintain service records relative to each system and service call.
  2. Install Teledyne Isco instrumentation at the customer site. Make all electrical and liquid interconnections, ensure instruments are functioning properly, and provide training to on-site personnel in the operation of the instrumentation.
  3. Maintains and tracks customer preventative maintenance and service contract accounts including; provides appropriate documentation to the factory when contract calls have been made and conducting preventative maintenance calls on or near their due date.
  4. Maintain service aids, tools, and parts inventory (cycle counts of inventory are expected) and diagnostic hardware/software used during on-site activities.
  5. Occasionally provide estimates to Customers for on-site repair of instrumentation not covered by Service Contracts.
  6. Provide the supervisor/manager expense reports and service orders that are legible and complete on a weekly basis in accordance with the policies provided by the company.
  7. Occasionally assist Teledyne Isco sales as they make sales presentations or product demonstrations, and keep the sales force informed of your service activities related to product demonstrations.
  8. Assists in achieving the company goals by performing other duties as assigned.

Qualifications

Job Specifications:

Knowledge of digital and analog circuitry with the ability to test, troubleshoot and repair electronic instrumentation usually acquired with an Associate’s Degree in Electronics Technology or one to two years of electronics instruction or General knowledge and experience using chromatography/HPLC, UV/Vis Spectroscopy type instrumentation as typical of a BS degree in chemistry or at minimum 2 years working with Teledyne Isco or similar instrumentation. Requires the ability to synthesize, coordinate and compile the measurements and observations made while logically troubleshooting circuitry or chemistry application independently at customer facilities.

Requires the ability to determine whether problems are instrument related or application/Chemistry related. Previous chemistry experience preferred. Consultation with Isco Application/Chemistry personnel is possible and may be required for difficult or rare separation related issues, but common chromatography problems are to be addressed directly by the Field Service Engineer with the customer.

Requires excellent oral and written communication skills to communicate effectively with customers on a professional level. Must exercise tact and discretion while in discussions pertaining to instrumentation or instrumentation component failures or while presenting potential sample preparation problems.

Requires frequent grasping, talking, hearing and repetitive motions. Requires occasional stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling and lifting. Work requires constant visual ability. Work can be heavy with lifting of instruments that weigh up to 70 pounds.

Worker is subject to environmental conditions typical of a clean indoor laboratory environment.

A valid driver license is necessary coupled with a driving record that permits the use of rental automobile companies. Monthly automobile compensation or mileage reimbursement for use of personal automobile is provided.

This position requires surface travel (approximately 230 workdays per year) regionally with air travel outside of home territory (approximately 10 workdays per year).

This position is hourly, 9:00 a.m. to 5:00 p.m. local time Monday thru Friday excluding company paid holidays, and includes paid overtime. Time clock is handled online. Company cell phone, laptop computer, printer etc. are provided. Access to the internet is required to complete paperwork. Internet charges up to $50/Month are reimbursed.

Instrumentation training on all Isco models will be provided at the factory. Additional training will take place while assisting other Field Service Engineer’s servicing their territory.

 

Equipment Operated:

           Oscilloscope (rare)

           Voltmeter

           Personal Computer

Requisition Post Information* : Posted Date

10/10/2017

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