Teledyne Optech and Teledyne CARIS have united to form the new Teledyne Geospatial offering holistic solutions to seamlessly map land and sea through the integration of industry-leading lidar sensors and world-renowned software workflows.
Teledyne Optech has been a world leader in the design, development, and manufacture of advanced lidar instruments for 40 years. Teledyne Optech is a pioneer in sensor technology with decades of experience in lidar and photogrammetry, as well as auxiliary technologies such as GPS, inertial measurement systems, and waveform digitization. Our rugged, reliable, and innovative lidar and camera products are deployed on all seven continents—and even on other planets, where for instance a Teledyne Optech lidar provided proof of precipitation on Mars.
Teledyne CARIS is the world’s leading developer of geospatial software for ocean mapping and marine information systems with its headquarters in Fredericton, Canada. We offer an integrated suite of software that specializes in processing sonar and LiDAR data, managing and analyzing large data sets, producing charts and maps, and serving data over the internet as well as other specialized needs. Our software is used by government agencies, defence organizations, commercial survey companies as well as the research and academic community.
Our Customer Service Advisors are the part of the dynamic Customer Service team that forms the backbone of our Support & Training business. The team is made up of mix of specialists to support our range of Lidar sensors and software solutions.
Reporting to the Customer Service Team Lead , the Customer Service Advisor for our Topo Bathy Lidar system is highly skilled geospatial professional with in-field survey experience, they are an excellent communicator, capable of in-depth trouble shooting and problem solving and assist our customers on a daily basis with respect to technical inquires. The Customer Service Advisor is in regular communication with key clients to advise them on the latest advancements and efficiencies being rolled out in our latest solutions.
Your main tasks & responsibilities:
You will bring the following qualifications:
To be successful in this role, you will have the following mind set: