Teledyne Technologies

Inside Sales Representative

Job Locations US-CA-Hawthorne
Requisition ID
2022-18413
Company Name
Teledyne Relays
Shift
1st Shift - Morning
Citizenship/Visa Requirement
US Citizen/US National/Perm Resident/ Asylee/Refugee
Internal Code (for CareerBuilder)
#CB#

Company Overview

Teledyne Relays (a business unit of Teledyne Defense Electronics, LLC), is a manufacturer of Electromechanical Relays, Solid State Relays, Power Controllers, RF COAX Switches and RF switching systems.

The primary manufacturing facilities are located in the United States, Taiwan and France. We are a vertically orientated manufacturing and design company with major operations in Southern California.

Teledyne Relays’ mission, vision, and value statements have never really changed in principle since 1963. Dedication to every employee and client’s success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships – Teledyne Relays is EveryWhereYouLook!

We are looking for an Inside Sales Representative to add to our Sales team.

Position Summary and Responsibilities

  • Manage assigned accounts by understanding customer needs, offering the “best fit product” and continually following up until business is awarded.
  • Act as liaison between factory and field salespeople.
  • Provide timely response to customer inquiries on product pricing, lead time, technical performance and/or order status.
  • Serve as initial point of contact on customer complaints, attempting to understand/resolve concerns to minimize customer impact/dissatisfaction.
  • Responsible for developing and maintaining positive customer relations and coordinating with various positions within the company to ensure customer requests are handled appropriately and in a timely manner.
  • Data entry in ERP, customer portals, customer data bases, quotation, and sales history data files.
  • Creating product costing models by reviewing the Bill of Material , labor hours and apply factory financial standards for standard and custom devices. 
  • Update and maintain Distribution and Manufacture Representatives agreement.

Qualifications

  • Bachelor's Degree in Marketing, Business, or a related field; combination of education and experience acceptable
  • 5-10 years Inside Sales or Customer Service experience preferred
  • Excellent oral and written communication skills
  • Proficient in MS Office required
  • Ability to understand mathematical concepts such as percentages and basic algebra
  • Microsoft Office: Word PowerPoint and etc.
  • Advanced knowledge of Excel will be required and proficient with VLOOKUP, Pivot tables, conditional formatting, and etc.Experience working within MilAero, Hi-Rel, commercial customer base; preferring.
  • May work in excess of 40 hours weekly
  • Some travel may be required               

U.S. Person required for this position, includes but is not limited to, U.S. Citizens and Permanent Residents

Citizenship Requirements

Due to the type of work at the facility and certain access restrictions, successful applicants must be a "U.S. Person" (US citizens, US nationals, lawful permanent residents, asylees or refugees).

Teledyne is an Affirmative Action/Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race,color,religion,religious creed,gender,sexual orientation,gender identity,gender expression,transgender,pregnancy,marital status,national origin,ancestry,citizenship status,age,disability,protected Veteran Status,genetics or any other characteristic protected by applicable federal,state,or local law. If you need assistance or an accommodation while seeking employment,please email teledynerecruitment@teledyne.com or call (855)479-1480. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

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