Teledyne Technologies

Applications Engineer

Job Locations US-MA-N. Falmouth
Requisition ID
2020-13347
Company Name
Teledyne Benthos/Webb
Shift
1st Shift - Morning
Citizenship/Visa Requirement
US Citizen Only
Internal Code (for CareerBuilder)
#CB#

Company Overview

Teledyne Marine Systems is a member of a group of leading-edge undersea technology companies that have been assembled under the Teledyne Marine umbrella. We include Teledyne Benthos and Teledyne Webb Research on Cape Cod, Teledyne Gavia in Iceland, and Teledyne Seabotix and Ocean Science in the San Diego area. Our products include underwater vehicles (both towed and autonomous), acoustic communication systems, and acoustic releases. Teledyne Marine Systems is EveryWhereYouLook!

Position Summary and Responsibilities

Teledyne Marine Systems is seeking an Applications Engineer to help solve technical issues, provide customer support, provide customer training and demonstrations, and work with customers to create custom solutions using Teledyne products. The Applications Engineer will act as a conduit between the Customer, Product Line Managers, and the Teledyne Engineering Department.  Responsibilities will also include some in-house sales support and sales order assistance. Applicants must be willing to travel internationally and work on sea going vessels.

Essential Duties and Responsibilities:

  • Work to become local technical expert on assigned products and product lines
  • Work with customers to create custom solutions using Teledyne products
  • Ability to creatively solve customer problems and design solutions based on customer needs
  • Provide customer support, provide customer training and demonstrations
  • Act as a conduit between the Customer, Product Line Managers, and the Teledyne Engineering Department
  • Provide in-house sales support and sales order assistance
  • Ability to learn and understand complex technical requirements, understand and write technical documents
  • Excellent communicator, both verbal and written, with strong interpersonal skills
  • Must be able to travel a minimum of 25% of the time, international and domestic
  • U.S Citizenship
  • Ability to obtain Security Clearance

Qualifications

Education/Experience:

  • BS in Engineering or applicable Scientific Field
  • 2 – 4 years of experience showing ability to diagnose, mechanical, electrical and software issues and provide solutions on complex systems
  • Hands on experience designing, building, and or repairing electro mechanical systems
  • Experience working closely with customers in sales, customer service, or technical capacity
  • Experience with a CRM system such as Salesforce.com, preferred
  • Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power Point

 Job Knowledge, Skills and Abilities:

  • Previous experience designing, operating, and repairing oceanographic systems
  • Knowledge of digital communication schemes and software programming
  • Previous experience in technical sales and customer service
  • Previous seagoing experience on large vessels
  • Small boat experience

 

The physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Professional office environment, periods of working behind a desk, performing tasks on computer
  • Occasional work in manufacturing area
  • Significant periods of standing or walking throughout the facility to interface with other associates
  • Travel up to 25% of time via Air/Train/Boat/Automobile for up to 24 consecutive hours
  • Occasional lifting up to 50lbs. to include demo systems, laptop computer, and promotional materials

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