Teledyne CETAC Technologies is a worldwide leader in sample handling and sample introduction technologies for elemental analysis. Teledyne CETAC provides a comprehensive range of product based solutions for the analysis of elements in samples ranging from drinking water and high purity acids to radioactive waste. We develop, manufacture and market a family of products and services that provide essential solutions to customers around the globe.
We are taking applications for a Technical Support Specialist to join our team
Summary: Provide technical support (75%), field service (25%), in-house and on-site repair, installation, training for customers, field service, sales representative and OEMs for all CETAC Laser Products. Provide feedback on engineering and PRE-manufacturing of products. Service customers (internal and external) w sales activities including price quotations, order entry, returns and availability. Service customers (internal and external) w service activities including service estimates, troubleshooting, service orders, project sales orders, scheduling information. Provide application support for products.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or two to three years related laboratory experience and technical knowledge with Laser ablation and ICP-MS systems and/or training; or equivalent combination of education and experience.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk and reach with hand and arms. The employee must regularly lift and/or move up to 35-55 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles; explosives and risk of radiation. The noise level in the work environment is usually quiet.